Privacy Policy

This privacy policy was last modified on April 15, 2016.

Information Security Center Ltd. (also referred to as “we” or “us”) knows that you are concerned about how information related to you is used and shared. This Privacy Policy explains what information of yours will be collected when you use trouble-shooter.org and related services (the “Service”), how this information will be used, and how you can control collection, correction and/or deletion of these data. We will not use or share your information with anyone else except the parties described in this Privacy Policy.

If you would like to ask a question about this Privacy Policy or suggest any improvements to it, please contact us.

Information We Collect

User-Provided Information:

You provide us with information about yourself, such as your name and e-mail address, when you contact the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

Cookies Information:

When you visit trouble-shooter.org, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer that uniquely identifies your browser, which enables us to help you log in faster and enhance your navigation through the site. Cookies do not collect personal information about you. We use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser when you visit the site again. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ‘accept cookies’ option is disabled.

Log File Information:

Log file information is automatically reported by your browser each time you access a web page. When you register on our site or view it, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address (IP address), browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other information of this kind.

How We Use Your Information

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.

Any personal information or content that you voluntarily disclose to us for storage (any User Content you submit) becomes unavailable to others.

By providing us your email address, you express consent to our using the email address to send you Service-related notices, including any notices required by law, instead of communication by postal mail. You may not opt out of some Service-related communications. We may also use your email address to send you other messages, including changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out by changing the settings in the “Settings” section in any of emails. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

We may use certain information about you and/or your User Content without identifying you as an individual to third parties. We do this for such purposes as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing advertisements and promotions.

We reserve the right, but have no obligation, to monitor the User Content you post on the site. We have the right to remove any such information or material for any reason or no reason, including without limitation, cases if in our sole opinion, such information or material violates, or may violate, any applicable law or our Terms of Use agreement; or we can do so in order to protect or defend our property rights or those of any third party. We also reserve the right to remove information upon the request of any third party.

We use cookies and log file information for the following purposes:

• (a) to store information so that you will not have to re-enter it during your visit or the next time you visit the site;
• (b) to provide customized, personalized content and information;
• (c) to monitor effectiveness of our service;
• (d) to monitor aggregate metrics such as total number of visitors and volume of traffic;
• (e) to diagnose and/or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; and
• (f) to help you efficiently access your information after you sign in.

How We Share Your Information

Personally Identifiable Information: We will not rent or sell your personally identifiable information to others. We may share your personally identifiable information with third parties solely for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

As we develop our business, we may buy or sell assets. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution. In any such transfer of information, your user information would remain subject to this Privacy Policy.

Except as otherwise described in this privacy statement, we will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to

• (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;
• (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and
• (c) to exercise or protect the rights, property, or our personal safety, personal safety of our users or others.

Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns at certain our services.

We allow other companies, called third-party ad servers or ad networks, to serve advertisements on our site. These third-party ad servers or ad networks use technology to send, directly to your browser, advertisements and links that appear on our resources. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure effectiveness of their advertisements, as well as to personalize the advertising content.

We do not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks us to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.

You should refer to the respective privacy policies of these third-party ad servers or ad networks. Our privacy policy does not apply to, and we cannot control the activities of, such advertisers.

How We Protect Your Information

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times.

Compromise of Personal Information

In the event that personal information is compromised due to a security breach, we will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may decline to submit personally identifiable information through us, but in such a case, we may not be able to provide certain services to you.

Links to Other Web Sites

We are not responsible for the practices employed by Web sites linked to or from our Web site, nor the information or content contained therein. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including those that have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through visible posting of such notice on our Website page, as determined by us in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. You are bound by changes to the Privacy Policy when you use the site after those changes have been posted.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, please contact us.